Zoom has recently introduced several new add-on products for enterprise customers, focusing on regulated industries such as finance, healthcare, and government agencies. These features are designed to help organizations meet their compliance, security, privacy, survivability, and manageability requirements.
The new add-ons include:
Our goal is to make communication and collaboration on Zoom foolproof, future-proof, and fail-proof, said Smita Hashim, chief product officer at Zoom.
These features are available as paid add-ons to Zoom Workplace Enterprise licenses. Zoom has rebranded its entire portfolio as Zoom Workplace, with plan tiers including free, Pro, and Business options. All options come with whiteboard functionality, plus email service and documents, potentially competing with Google’s business suite.
Zoom’s major competitors are Google Meet and Microsoft Teams, offering client-side encryption and compliance tools. The best compliance service for an organization will depend on the specific needs of the industry.