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Intel Chip Warranty: Which PC Makers Have Your Back

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Intel Chip Warranty: Which PC Makers Have Your Back

Intel’s Crashing 13th and 14th Gen CPUs: What PC Makers Are Doing to Help

Intel’s 13th and 14th Gen Raptor Lake desktop processors have been experiencing crashing issues, and while there’s no fix, some PC makers are stepping up to help. We reached out to over a dozen desktop computer companies to see if they’ll extend their warranty to match Intel’s extra two years of warranty.

PC Makers’ Responses

Companies That Will Extend Their Warranty

  • Asus: Two-year warranty extension
  • HP: Two-year warranty extension
  • Corsair and Origin PC: Four-year total CPU warranty
  • Digital Storm, Falcon Northwest, Maingear, and iBuyPower: Five-year total CPU warranty
  • Companies That Won’t Promise Warranty Extension

  • Acer: Currently investigating and may modify warranty offerings
  • NZXT: Working with Intel to best serve impacted customers
  • Dell and Alienware: Will cover all costs for impacted customers, but won’t promise warranty extension
  • Companies That Didn’t Respond

  • Lenovo
  • MSI
  • CyberPowerPC
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