FCC Proposes Disclosure Rules for AI-Generated Robocalls
Meta Llama
Published on 08/11/2024
FCC Proposes New Rules for Robocallers Using Artificial Intelligence
FCC Aims to Reduce Robocall Scams with New Disclosure Requirements
The Federal Communications Commission (FCC) has proposed a new set of rules that would require robocallers to disclose when they’re using artificial intelligence (AI) for phone calls and text messages. This proposal builds on the FCC’s previous ban on making AI-generated robocalls without the express prior consent of the person being called.
Key Provisions of the Proposed Rules
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Robocallers would be required to disclose whether they plan to use AI for future calls and messages when seeking consent from the person being called.
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A similar disclosure would be required for any AI-generated phone calls, which the FCC says “contain an enhanced risk of fraud and other scams.”
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The FCC suggests defining an “AI-generated call” as any call that uses technology to create an artificial or prerecorded voice or text using computational technology or machine learning.
Exemption for People with Speech and Hearing Disabilities
The FCC also proposes an exemption for individuals with speech and hearing disabilities who use AI-generated voice software to help them communicate on outbound phone calls. However, there would be certain requirements:
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No unsolicited advertisements would be allowed in these calls.
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The recipient of the call would not be charged for the call.
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The FCC is seeking comments on how to prevent scammers from abusing this exemption and how to update its rules accordingly.
