When seniors need help with technology, they often turn to family members for assistance. However, this can lead to frustration and conflict. Fortunately, there are dedicated tech support services that cater specifically to seniors.
According to the Pew Research Center, there are currently 62 million adults over the age of 65 in the US. This number is expected to increase significantly in the coming years. As a result, there is a growing need for tech support services that cater to seniors.
Using a tech support service can be beneficial for both seniors and their family members. It provides a neutral third party to assist with technical issues, freeing up family members to focus on other things. Additionally, many tech support services offer patient and understanding support, which can be particularly helpful for seniors who may be frustrated with technology.
Here are some top tech support services for seniors:
Senior Planet offers a range of free online content, including articles, courses, and workshops. They also offer virtual one-on-one training and have satellite locations across the US.
Cyber-Seniors offers training and free one-on-one tech support by pairing seniors with student volunteers. They also offer a newsletter, weekly events calendar, and cybersecurity protection.
Quincy offers remote tech support sessions via secured connections and recorded sessions. They also offer fraud protection and a blog with posts aimed at non-techies.
Candoo offers one-to-one tech concierge support, including a free how-to library, videoconferencing tools, and online shopping guides.
The Smarter Service offers personalized one-on-one technical assistance based on the complexity of digital needs. They also offer in-person training and free consultations.
Using a tech support service can be a great way to help seniors with their technical issues. These services offer patient and understanding support, freeing up family members to focus on other things. By choosing one of these top tech support services, seniors can get the help they need to stay connected and engaged with technology.